Privacy Policy

1. Introduction & Overview

Salam Events & Caterings (“we”, “our”, or “us”) is an event management, catering, and venue decoration enterprise based in Hyderabad, Telangana. We are deeply committed to safeguarding the privacy and confidentiality of families, hosts, and institutions who engage with our website (salameventsmanagement.in) and communication channels.

This Privacy Policy explains what personal information we collect through our online forms, direct consultations, telephone conversations, and WhatsApp helplines, how we use that data to coordinate celebrations, and your legal rights regarding your personal information.

2. Information We Collect

When you submit an event inquiry, request a quotation, or contact our coordinators, we may collect the following personal information:

• Personal Identifiers: Full name, telephone or mobile contact number, and email address.
• Event Details: Occasion type (e.g. Wedding, Nikah, Walima, Engagement, Birthday, Corporate), planned date, venue location, and expected guest count.
• Service & Menu Preferences: Requested services (catering, stage decor, event management), cuisine requirements, dietary notes, and decoration styling briefs.
• Technical Log Data: Device type, browser user-agent, and anonymized interaction timestamps used solely for website optimization and security monitoring.

3. How We Use Your Information

Your information is processed strictly for legitimate event planning and client service purposes, including:

• Reviewing calendar availability and preparing detailed, transparent cost quotations.
• Scheduling food tasting sessions and in-person venue walkthroughs.
• Coordinating banquet, decoration, and logistics personnel on the day of your celebration.
• Responding to direct questions, message inquiries, and telephone support calls.

4. Zero Data Selling Commitment

5. Data Storage & Security Measures

We implement administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, loss, misuse, or alteration. All web communications are transmitted using industry-standard TLS/HTTPS encryption. Internal backoffice records are restricted exclusively to authorized event coordinators on a need-to-know basis.

6. Data Retention & User Rights

We retain event inquiries and operational records for as long as necessary to fulfill the coordination of your occasion, maintain accounting integrity, or comply with statutory requirements under Indian law.

Under prevailing Indian data protection regulations, you hold the right to request access to the personal records we hold about you, request corrections to inaccurate data, or request the deletion of your historical inquiry records once your event has concluded.